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About us
Spring Garden Child Care Centre offers programs for children 0-12 years of age, in two locations. Our Contact Centre seeks to recruit people based on performance. Our customer service via live chat (no calls) it is your stepping stone to career development. There is a clear pathway for progression within the Contact Centre itself, plus we have a range of internal departments.
About You
- You’re a self-starter with an engaging communication style
- You have computer/keyboard skills
- You have a thirst for knowledge and a willingness to take on feedback to succeed
- You’re reliable, flexible and have a great work ethic
About the Role
- Respond to and follow up inbound customer enquiries via chat, e-mail or SMS in a timely manner
- Ensure the accurate recording of customer information, enquiries and follow-up actions
- Participate in ongoing learning via modular e-learning and facilitated training sessions
What’s in it for You
- $1000 welcome bonus, above award pay rate, plus extra $$ for any additional hours worked as well as 20% weekend loading
- Guaranteed 40 hours weekly, paid sick/annual leave, paid training, plus a Christmas bonus
- Free onsite gym, personal tennis/weights/yoga coaches, and team sports such as basketball, touch footy and soccer
- Free and confidential Employee Assistance Program offering psychologists
- Generous staff discounts including healthcare and travel, catered lunches, free barista coffee, charity involvement, and so much more…
Job Types: Part-time, Permanent
Part-time hours: 15-20 per week
Salary: $21.00-$26.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Education:
- Secondary School (preferred)
Work Location: In person
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